Shipping & returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase.  Please notify us via email or phone on your intent to return . Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted: (if applicable)

  • Book with obvious signs of use
  • Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: A-477, Road No. 26,
Wagle Industrial Estate.


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


We at Pradman offer a non-transferable 1 year warranty on all Redline products. Other items are warranted as the product description states. Products returned will be subject to a 20% restocking fee and must be returned in new condition. Original shipping costs will be refunded at the sole discretion of Redline Engineering LLC.  Customer is responsible for return shipping costs. Items purchased from outside the U.S. which require warranty will only be eligible for free replacement shipping to the nearest U.S. coast, leaving additional international shipping costs to be paid by the customer. LTL freight-ship items returned at Pradman expense must be shipped from either a business location with forklift on site or dropped-off/picked-up at the customer’s nearest truck terminal. Pradman will not fund additional shipping services such as residential pickups/deliveries and/or lift gate loading/unloading services at the expense of Pradman. If the customer insists on additional shipping services, the customer will be responsible for the cost of requested services.


To return your product, you should mail your product to: A-477, Road No. 26, Wagle Industrial Estate. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

For certain product categories restocking fees of up to 30% can apply.